Wednesday, December 30, 2015

BSNL Co / Kolkata continus misbehavior with even aged & disabled customer probably wants to close down telephone services




BSNL Co / Kolkata continus misbehavior with even aged & disabled customer probably wants to close down telephone services

 
Disabler's Desk - I am a Retd.  Sr. Citizen (71+yrs), CVA, Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata - Chinmay Kar

[A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system]
WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW

CGM/Kolkata Telephones
cgm_kolkata@bsnl.co.in
 
CAO/BSNL/Alipore.
 
All Telephone connected officers of the country
 
Mananio Mahoday,
 
Sub: Reference invited to my mail dated 24.10.2015
         Copy placed below for ready reference.
 
Attention is once again invited to my letter mentioned dared 24.10.2015. Position and actions explained vide letter mentioned above stand good on date and as such question of any further payment for a dead telephone cannot arise. For payment of Telephone bill sent corrected bill immediately as intimated to you. Do not except any payment of bill for a dead telephone or wrong bill drawn up.
 
For early action & payment of Telephone bill you are required to send corrected telephone bill as already intimated. Incidentally it is mentioned that due to neglect, misbehavior of BSNL Company to an aged Paralyzed Disabled can’t move outside  I have disconnected Broad Band internet connection on 30.6.2015 which is which is within the knowledge & accepted by CGM / Kolkata Telephones.  Thanking you.
 
 
 Chinmay Kar चिनमय क़र
 chinmaykar@yahoo.co.in
 30-12-2015

Visit respective Web site for more details:  
Human Right Activist- Yahoo Group, Active Member Disability International Friendship Forum, Humanist Party of India , DAND, NCHRO, ADR. Member all leading Disabled forum around the world, Member Disabled group- Facebook, Twitter, MySpace, Linkedin, Orckut etc etc & Ex. President (for a decade up to 21.02.03 - become hemaparasis disabled) of Siddeswari Kali Mandir & Seva Sangha, Gandhipalli, Bongaon, North-24 Parganas,West Bengal, India. 
 
 
Address for correspondence purpose:-
1. 3, Panchanantala Road, Paschimputiary, Kolkata-700041 (Kolkata residence on medical ground) [ Out of HO- Kol for 2 months for extreme summer, avail e-mail]



XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX


----- Forwarded Message -----
From: Chinmay Kar <chinmaykar@yahoo.co.in>
To: "cgm_kolkata@bsnl.co.in" <cgm_kolkata@bsnl.co.in>; "cgmctd@bsnl.co.in" <cgmctd@bsnl.co.in>; CAO TR Alipore <caotralpctd@bsnl.co.in>
Cc: BSNL <cmdbsnl@bsnl.co.in>; “A K Sinha GM SM” <sinhaak@bsnl.co.in>; yahoogroups <humanrightsactivist@yahoogroups.com>
Sent: Saturday, 24 October 2015 7:40 PM
Subject: Harassment, Ignorance/ neglect & misbehavior made to an aged extreme Paralyzed Disabled can’t move outside - resulting compelled to withdraw BSNL Broad Band connection on protest.

 
Disabler's Desk - I am a Retd.  Sr. Citizen (71+yrs), CVA, Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata  - Chinmay Kar

[A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system]
WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW
 
CGM/Kolkata Telephones
cgm_kolkata@bsnl.co.in

CAO/BSNL/Alipore.
caotralpctd@bsnl.co.in

Others as mentioned:


Sub: Harassment, Ignorance/ neglect & misbehavior made to an aged extreme Paralyzed Disabled can’t move outside - resulting compelled to withdraw BSNL Broad Band connection on protest. 

CGM accepted allegation made and BB connection disconnected on 30.6.2015

Telephone 24026000 installed before BB Connected obtained duly depositing the reqd SD continued

Report made that 24026000 not working as per your SMS DC-BSNLDC dated 17.09.2015 is not rectified & till not working. Can u say why I am required to pay bill for a dead telephone?


It is seen that you have charged an additional amount of Rs.300/- as one time charges. No further charge is payable by me and as such you please correct the bill reducing 300/- [Wrongly charged as you are in a habit of doing such as per proven record] immediately and send at the earliest for payment. Please note that in the event no corrected bill is received NO PAYMENT WILL BE MADE.

What has happened to refund of SDs against BB Connection. Scheduled time for making refund is going to be over shortly. Incidentally I am a Paralyzed Disable Can’t move outside and as such cannot attend any office and papers required have already verified by you.




 Chinmay Kar चिनमय क़
 24th October'2015
 chinmaykar@yahoo.co.in




 
2. Paschimpara, Bongaon, North 24 Parganas,  Pin: 743235 West Bengal. (Permanent Residential address

----- Forwarded Message -----
From: Chinmay Kar <chinmaykar@yahoo.co.in>
To: "cgm_kolkata@bsnl.co.in" <cgm_kolkata@bsnl.co.in>; "cgmctd@bsnl.co.in" <cgmctd@bsnl.co.in>; "caotralpctd@bsnl.co.in" <caotralpctd@bsnl.co.in>
Cc: "cmdbsnl@bsnl.co.in" <cmdbsnl@bsnl.co.in>
Sent: Monday, 1 June 2015 11:45 AM
Subject: Harassment, Ignorance/ neglect & misbehavior made to an aged extreme Paralyzed Disabled can’t move outside - resulting compelled to withdraw BSNL Broad Band connection on protest.

 
Disabler's Desk - I am a Retd.  Sr. Citizen (70+yrs), CVA, Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata b - Chinmay Kar

[A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system]
WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW
CGM/Kolkata Telephones
cgm_kolkata@bsnl.co.in

CAO/BSNL/Alipore.
caotralpctd@bsnl.co.in

Others as mentioned:




 
Ref:  1. CAO/BSNL/Alipore deliberately stopped rent free modems sanctioned by CGM/Kolkata vide E.Mail dated. 05.08.2009 & forcibly reintroduced monthly deduction of rent – reported to CGM/Kol -- See more details at Attachment “SAPRAJI” 
 
          2.  Holding of different security deposits, bill payments etc through wrong bills for months together – See details at Attachment “Holding money through wrong billing” 
 
You are requested to refer the above said letters wherein it was clearly pointed out that CAO / Alipore has neglecting orders of CGM/Kolkata and stopped the relaxations ordered forcefully. The entire issue & all other issues mentioned at different letters to CGM/ Kolkata- stands NO RESULT AT ALL.
 
In view of the fact that that Harassment, Ignorance/neglect & mis behavior to an old aged paralyzed disabled, who can’t move outside till continued by CAO/Alipore & BSNL, I have decided to discontinue to have BSNL Broad Band Connection (2420-6000) w.e.f 30-06-2015.  Broad Band Connection should be disconnected on & from 30-06-2015, as a mark of protest to AGED DISABLED PERSONS. It may please be noted that in view of above stand any bill drawn beyond 30-06-2015 in respect of Broad Band connection of phone No.24026000 will not be entertained. Since the undersigned is an extreme paralyzed disabled as narrated above cannot move out side, this be treated as formal notice. Please refer to my mail dated 22-01-2014 (See Attachment) and return Security Deposit held for Broad Band within scheduled time frame to close BB chapter.
 
Best cooperation & sympathy shown / rendered to this aged extreme Disabled by Dr. S.K. Chakroborty CGM/Kolkata, Sri. K.C.Ghose, Sr. General Manager, South & Sri. B. Naskar CAO during their interaction with u/s is admitted, and appreciated. Copy of this letter is being endst. to all concerned of BSNL, authority concerned for Disabled community of the globe for their information.
 
 
 Chinmay Kar चिनमय क़र
31-May-2015

[Due to extreme disability reasons E- governance correspondence solicited]
[Available on Skype, gtalk & Webcom]
chinmaykar@yahoo.co.in 
kyinu1955@ gmail.com
 
Visit respective Web site for more details:  
Human Right Activist- Yahoo Group, Active Member Disability International Friendship Forum, Humanist Party of India , DAND, NCHRO, ADR. Member all leading Disabled forum around the world, Member Disabled group- Facebook, Twitter, MySpace, Linkedin, Orckut etc etc & Ex. President (for a decade up to 21.02.03 - become hemaparasis disabled) of Siddeswari Kali Mandir & Seva Sangha, Gandhipalli, Bongaon, North-24 Parganas,West Bengal, India. 
 
 
Address for correspondence purpose:-
1. 3, Panchanantala Road, Paschimputiary, Kolkata-700041 (Kolkata residence on medical ground) [ Out of HO- Kol for 2 months for extreme summer, avail e-mail]
 
2. Paschimpara, Bongaon, North 24 Parganas,  Pin: 743235 West Bengal. (Permanent Residential address)


To
  • `cmdbsnl@bsnl.co.in`
CC
  • chinmaykar@yahoo.co.in

Sir The W/O for disconnection of Broadband service against T/F No 24026000 has been issued vide no  13125735423 will be effective on 30.06.2015 afternoon only . Hence the case may be treated as closed .


Regards.

CGM Sectt.Calcutta Telephones, BSNLTelephone Bhawan, 2nd Floor34 BBD Bag, Kolkata-700001E mail:cgm_kolkata@bsnl.co.in

From: "cmdbsnl@bsnl.co.in"  MailId : [78022017]To: "cgm_kolkata" , , Subject: Fw: Notice for disconnection of Broad Band connection only of C.kAR Ph. No 2402-6000- Harassment,Ignorance, neglect, misbehavior etcDate: 23 Jun 2015 06:30:17 PM

FLAVOR00-NONE-0000-0000-000000000000

__._,_.___
Attachment(s) from Chinmay Kar | View attachments on the web
4 of 4 File(s)