Friday, August 14, 2015

SBI & RBI Drama continues – help to aged handicapped persons… sweeping reply from RBI

                    



 
[Attachment(s) from Chinmay Kar included below]

 
Received from Binapanidevi member fb & hra circulation copy to its all members at globe.
 
SUB: SBI & RBI Drama continues – help to aged handicapped persons… 
 
Remarks recorded by “Consumer Education and Protection Department, CO, of RBI” {Name & Designation of signatory not mentioned as such cannot be understood the capacity & identity of the person replied} may please be seen along with the entire correspondences made between SBI & RBI higher officials in connection with help/assistance to old aged extreme disabled persons for ready appreciation. It appears that the experts of “Consumer Education…..” did not gone through all the copies of letters exchanged between the parties  i.e SBI, RBI & undersigned are always available/embodied at all letters issued by Chinmay Kar. As regards para 1 of “Consumer Education – dated 12.08.2015” it is to state that SBI & RBI remained silent about rendering help/assistance to aged disabled persons rather avoided by saying they have no scheme for disabled persons where as suddenly this “Consumer Education…..” came up with sweeping reply of disposal Please indicate a reference letter from RBI duly indicating name & designation of issuing authority [as have been done at all earlier letters] in confirmation to the statement made & claimed now for verification.
As regard pars 2 it is to state that what has been brought out is simply repetition of materials brought out vide CGM/SBI’ letter dated 29.8.2013 (Suitably replied to vide mail dated 15.09.2013) not connected with the issues mentioned to Governor RBI. As such, sorry, this para & 1 not accepted as a reply/clarification.
In view of what has been brought out at above it is clear that RBI so long remained silent even after issue of reminder letter to RBI Governor Mr. Raghu Raman on 06.02.2014 followed by regular reminders just suddenly came out with a sweeping letter with some clarifications not referred to in any way.
The subject issue was placed before most aged retired senior citizens having vast experiences in dealing with administrative business of the government concern, for their opinion on the entire issue. These elderly persons of the society expressed doubt that the instant reply / note has not been prepared by an administrative officer as an administrative officer of a Govt. concern will never write blindly or not related with subject issue. Letter issued in the name of an office cannot be taken as an authentic unless name and designation are clearly indicated. All references mentioned are available at letter itself for examination, verification etc. Thanking you all.
 Chinmay Kar चिनमय क़र
 15th August'2015
CCCCCCCCCCCCCCCCCCCCCCCCCCCCC

----- Forwarded Message -----
From: Binapani Devi <binapanidevi44@yahoo.in>
To: Chinmay Kar <chinmaykar@yahoo.co.in>
Sent: Thursday, 13 August 2015 9:09 AM
Subject: Fw: [humanrightsactivist] Both SBI & RBI started drama of de-shouldering / avoiding responsibility on each other in respect of PWD persons

Copy to chinmaykar@yahoo.co.in for inf & further action.
 
Binapanidevi 13.8.2015

----- Forwarded Message -----
From: "CEPD, CO" <cepdco@rbi.org.in>
To: "binapanidevi44@yahoo.in" <binapanidevi44@yahoo.in>
Sent: Wednesday, 12 August 2015 4:58 PM
Subject: FW: [humanrightsactivist] Both SBI & RBI started drama of de-shouldering / avoiding responsibility on each other in respect of PWD persons

Madam/Dear Sir,
Please refer to your trail mail. We advise that the request from the complainant about the loan at concessional rate of interest was examined by SBI and the complainant was suitably advised with the reasons behind their inability to acceding to his/her request.
It is further advised that Interest rates on advances have been progressively deregulated by Reserve Bank of India with effect from October 18, 1994 and banks are therefore free to determine the lending rates on the advances as per their Board approved policy. RBI never interferes with that.
 
 
Regards
 
Consumer Education and Protection Department, CO,
Reserve Bank of India
1st Floor, Amar Building,
Fort, Mumbai
 
Please do not reply on this e-mail id. If you wish / need to respond to this e-mail or communicate with this Office any further on this matter or any other issue, you are requested to send all such e-mails to the corporate e-mail id of Consumer Education and Protection Department, Central Office of Reserve Bank of India viz; cgmcepd@rbi.org.in
 
 
 
From: Binapani Devi [mailto:binapanidevi44@yahoo.in]
Sent: Wednesday, August 12, 2015 9:08 AM
To: FM / India; Bhattacharya, Arundhati; CGM CEPD; "presidentofindia@rb.nic.in" ;; “Jitendra Singh”
Cc: CGM CEPD; "fm@finance.nic.in"; Humanrightsactivist; ttedit@abpmail.com; letters@thehindu.co.in
Subject: Fw: [humanrightsactivist] Both SBI & RBI started drama of de-shouldering / avoiding responsibility on each other in respect of PWD persons
 
Remarks on copy forwarded by HRA placed below:
 
It should not be expected that other than SBI & RBI all others are simply fools. Drama not necessary at all rather say clearly "WE SBI & RBI NOT GOING TO CONSIDER ANY REQUEST OF SENIOR CITIZEN DISABLED IN ANY WAY LET WHAT EVER VALID AND SOUND REASONS EXIST FOR OADS" .
 
Binapanidevi,member fb, 12.8.2015
 
ZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZZ
 
----- Forwarded Message -----From: "Chinmay Kar chinmaykar@yahoo.co.in [humanrightsactivist]" <humanrightsactivist@yahoogroups.com>
To: “A.Bhattacharya” <chairman@sbi.co.in>; “Dr.R.Rajan” <cgmcsd@rbi.org.in>; FM / India <fm@finance.nic.in>; "presidentofindia@rb.nic.in" <presidentofindia@rb.nic.in>; “Jitendra Singh” <cabinetsy@nic.in>
Cc: Humanrightsactivist <humanrightsactivist@yahoogroups.com>; "cgmcsd@rbi.org.in" <cgmcsd@rbi.org.in>; "chairman@sbi.co.in" <chairman@sbi.co.in>; "fm@finance.nic.in" <fm@finance.nic.in>
Sent: Thursday, 6 August 2015 8:30 PM
Subject: [humanrightsactivist] Both SBI & RBI started drama of de-shouldering / avoiding responsibility on each other in respect of PWD persons
 
 
 
Description: Image removed by sender.Description: Image removed by sender.
Disabler's Desk - I am a Retd.  Sr. Citizen (70+yrs), CVA, Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata - Chinmay Kar 
[A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system]
WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW
 
 

      
Description: Image removed by sender.

Differential Treatment to an “Old Aged extreme Disabled Person” by Charging Highest rate of interest @ 14.75% on Pension loan where as interest @ 8-9%  being charged for Car purchase & H.B loans by SBI........ SBI was requested to consider conses ion/relaxation to the loan granted to Central Govt old aged extreme pensioner reducing rate of interest @ 9/10%. SBI very boldly declared that they do not have any plan for PWD persons unless RBI permits them. RBI says this is a question to be settled by Bank authority itself. Both SBI & RBI started drama of de-shouldering / avoiding responsibility on each other in respect of PWD persons
Description: Image removed by sender.
 
Description: Image removed by sender.

Conses ions, Relaxations to aged PWDs - SBI & RBI deshoulder responsibility on each other !!! ???

To “Dr.Rajan Governor. RBI”shailja.joshi@nic.inHR-Yahoo
 
Today at 10:17 AM
Description: Image removed by sender.Description: Image removed by sender.
 
Disabler's Desk - I am a Retd.  Sr. Citizen (69+yrs), Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata - Chinmay Kar 
[A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system]
WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW
 
To
Dr. Raghuram Rajan
Governor, RBI
Reserve Bank of India
Central Office Building
18th Floor, Shahid Bhagat Singh Road
Mumbai-400 001. Since no mail ID is available of Gov. RBI, through:-
[cgmcsd@rbi.org.incgmcsd@rbi.org.in
> ]

Copy to all concerned referred earlier: - POI, PM, FM, Jsda-Dfs / FM  etc

Respected Mahoday,
Sub: Differential Treatment to an “Old Aged extreme Disabled Person” by
        Charging Highest rate of interest
@ 14.75% on Pension loan where as
        8interest
@ 8-9%  being charged for Car purchase & H.B loans by SBI......... 
Ref: 1.My mail dated 27-01.2014
        2. Replied by Department of Communication / RBI (without indicating Name or   
            Designation dated 27-01-2014
        3. My reply dated 27-01-2013(14) in reference to letter referred to item 2 above.
            [Copy of all letters referred in this letter are placed at attachments for perusal]  
Kindly refer to letter dated 17-09-2013, 26-12-2013, and 20-01-2014 in connection with subject issue brought to your kind notice for a clear views of Reserve Bank of India with regard to para 2 (b) observation of Chief General Manager / CSD / SBI / Mumbai’ s letter no. PB / PL / 177B / 118 dated 29.08.2013. In view of clear cut refusal by nodal authority of SBI to consider a case of Old Aged extreme Disabled person in absence of mandatory instruction from RBI you are requested to kindly see once again CGM / SBI’s letter dated 29.08.2013 at attachment & do needful action at your earliest. [Copy of all letters referred in this letter are placed at attachments for perusal]   
Letter issued by Department of communication / RBI dated 27-01-2014 do not indicate that the same is issued with your approval as the request was made to you, name and designation of the issuing authority. It is however not understood although several reminders issued from time to time since 17-09-2013, request of an over aged (ornament ally crowned as Sr.Citizen of the country), cerebral paralyzed disabled as detailed at above is completely neglected by an authority like Reserve Bank of India. Hope you will kindly do needful at the earliest. Thanking you, Namaskaram,
Please see all attachments
Chinmay Kar, 6th February’2014
Description: Image removed by sender.Description: Image removed by sender.Description: Image removed by sender.Description: Image removed by sender.
 
Due to extreme disability reasons E- governance correspondence solicited]
[Available on Skype, gtalk & Webcom]
kyinu1955@ gmail.com
Visit respective Web site for more details:  
Human Right Activist- Yahoo Group, Active Member Disability International Friendship Forum, Humanist Party of India , DAND, NCHRO, ADR. Member all leading Disabled forum around the world, Member Disabled group- Facebook, Twitter, MySpace, Linkedin, Orckut etc etc & Ex. President (for a decade up to 21.02.03 - become hemaparasis disabled) of Siddeswari Kali Mandir & Seva Sangha, Gandhipalli, Bongaon, North-24 Parganas,West Bengal, India. 
à For all correspondences please use Kolkata address
Kolkata address on medical consideration: 3, Panchanantola Road (G.Floor), Paschimputiary, Kolkata – 700041
Paschinmara, Bongaon, North 24 Parganas,  Pin: 743235 , India.{Permanent Residence) 
&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&&
Copy to:- PM /India (Thro: V.Narayan, MOS to PMO) (shailja.joshi@nic.in ) For kind information and necessary action. Kindly refer to concluding para of her letter no. 13011 / 9 / 2013- POI- Misc (Vol II) Dated 27.12.2013 – the instant item is included as outstanding issue related to SBI .
  • SBI LETTER 29.08.13
.doc
  • Gov RBI
.doc
  • Gov RBI 2
.doc
  • Escort Certificates
.doc
XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX
  • COPY OF SBI LETTER DATED 29-08-2013 FROM  CGM (PB) MUMBAI
STATE BANK OF INDIA
Personal Loans Dept, Personal Banking Business Unit, National Banking Group, Corporate Centre, 13th Floor, State Bank Bhavan, Madam Cama Road, Nariman Point, Mumbai- 400 021. E-mail: dgm.pbpl@sbi.co.in
=============================================
Sri Chinmay Kar
Paschimpara, Bongaon,
North 24 Parganas,
West Bengal
PB / PL / 177B / 118                                      Date: 29.08.2013
Dear Sir,
COMPLAINT
PENSION LOAN: LOWERING OF INTEREST RATE
We are in receipt of your e-mail dated 22.05.2013, requesting for reduction of interest rate on your Pension Loan account at our Tollygunge New Theatre’s Studio Branch (05680), West Bengal.
2.     We have examined the same and have to advise as under:
(a)    The rate of interest in an account is linked to the Bank’s Base Rate and is increased / decreased whenever there is a revision in Base Rate.
(b)    The Reserve Bank of India (RBI) has not mandated any concessional rate on loans to pensioners / physically handicapped persons. Further, RBI guidelines on the subject, stipulate, inter-alia that the interest rate charged by the Bank should incorporate risk premium and in considering the question of risk, the presence or absence of security and the value there of should be taken into account. As you are aware, Pension Loans are clean advances with NIL security.
(c)    Reducing the rate of interest based on the request of a borrower on a standalone basis is not feasible as it is discriminatory and may result in a spate of similar requests / complaints from all over the country.
3.     We, therefore, regret our inability to accede to your request for lowering of interest rate on your Pension loan.
4.     The Bank will be glad to offer all its Banking services to you in future as well in accordance with the extant criteria and norms.
Yours faithfully,
Sd/-
Chief General Manager
(Personal Banking)
@@@@@@@@@@@@@@@@@@@@@@@@@@ 
To
The Chief General Manager
(Personal Banking)
State Bank of India, Mumbai-21.
Circulation copy to all referred earlier:-
Sub: Reducing highest interest element for loan to Retd. Disabled Person
Ref: Interim reply to your letter No. PB / PL / 177B / 118 dated 29.08.2013
        (Received by undersigned on 14.09.2013)
Priyo Mahoday,
Thank you very much for your letter quoted above. It is presumed that the letter has got the approval of the authority to whom letter dated 22.05.2013 was addressed as instant issue is a policy decision of the bank related to concession / relaxation / exemption s etc to be provided to Persons with Disability & Old Aged Persons with Disability in terms of Government of India’s declarations made by POI & PM / India from time to time. I have no problem / complain in connection with Pension loan sanctioned to me except that some quarry was made with regard to minor departure of system prevailing but no answer received from dgm.customer@sbi.co.in , latest reminder in this respect issued on 7th Aug’2013. I strongly object inclusion of subject as “COMPLAINT” at your letter quoted above. Probably you are not aware that SBI’s comments recorded on “Rastrapati Bhaban Secretariat Portal” as follows” “PRSEC/E/2012/06124  Name:Shri chinmay kar Date of Receipt:26 Apr 2012 Current Status:Case disposed of Date of Action:15 May 2012Details: The complainant obtained the pension loan as per the then prevalent norms of the loan.  As per the agreement and arrangement leeter, duly executed by Sri Kar, the interest is being chaged as per the laid down stipulations of those documents.  Bank has no scheme for disabled Sr. Citizens' Pension Loan.  The said complaint is more in the nature of a representation rathen than a complaint for moderate interest between 8 to 9% after reducing it from the agreed rate”   
Your expression against para’B’ is contradictory to CGMCSD / RBI’S letter dated 1st Feb’2013 to the undersigned. Question of ‘risk element etc’ does not arise for a pension loan as the entire pension element remains under custody of executive banker and in the event pensioner expired a declaration deed obtained from pensioner’s wife to the effect that “in the event of pensioner’s death EMI may be deducted from her F/ Pension”. Hence it is presumed that with an intention to increase volume of letter the same has been included. However a consolidated reply to your letter dated 29.09.2013 will be sent as soon as comments / opinion are received from entire expert well wishers to Person with Disability and concerned Government authority. In any case the letter dated 22.05.2013 will stand good. It is noted that you have very intelligently deshouldered responsibility with regard to Physically Handicapped persons to Reserve Bank authority and did not offer any remarks on “Differential Treatment made to Old Aged Disabled Person” pointed out to you vide letter dated 18.08.2013 & 06.09.2013 which clearly violets provision made under Declaration on the Rights of Disabled Persons Proclaimed by General Assembly resolution 3447 (XXX) of 9 December 1975, signed by India as a member nation, especially matters pertaining to Differential Treatment to a PERSON WITH DISABILITY.
Assurances recorded under para 4 of your letter is general in nature and since SBI have BOLDLY declared that they do not have any scheme for Sr.Citizen Persons with Disability (as RBI did not issued any instruction in this regard) it is not understood how this assurances will help an extreme disabled poor person like undersigned. However I will be glad if the “Dear Friends PWD” at annexure is widely circulated at all SBI offices
However we may expect that the issue may be settled with in a month so that a befitting article / report be sent to world forum for PWDs during ensuing “INTERNATIONAL DAY FOR DISABILITY – 3rd December’ 2013”. for useful wide discussions.
Hope this will find you in a good sprit and excellent healthy mood. However thank you once more.  Namaskaram,
Please see Annexure.
Chinmay Kar, 15th Septr’2013
Due to extreme disability reasons E- governance correspondence solicited][Available on Skype, gtalk & Webcom]
kyinu1955@ gmail.com
Visit respective Web site for more details:  
Human Right Activist- Yahoo Group, Active Member Disability International Friendship Forum, Humanist Party of India , DAND, NCHRO, ADR. Member all leading Disabled forum around the world, Member Disabled group- Facebook, Twitter, MySpace, Linkedin, Orckut etc etc & Ex. President (for a decade up to 21.02.03 - become hemaparasis disabled) of Siddeswari Kali Mandir & Seva Sangha, Gandhipalli, Bongaon, North-24 Parganas,West Bengal, India. 
 -à For all correspondences please use this address
 [Paschinmara, Bongaon, North 24 Parganas, Pin-743235, West Bengal, India.{Permanent Residence)] [FOR CORRESPONDENCE PURPOSE till further notice]
{Ty.residence at Kolkata on medical consideration will be notified for correspondence as and when I stay at Kolkata for medical reasons at 3, Panchanantala Road, G.Floor, Paschimputiary, Kolkata-700041}
@@@@@@@@@@@@@@@@@@@@@@
 
 Chinmay Kar चिनमय क़र
 6th August'2015
Description: Image removed by sender.Description: Image removed by sender.Description: Image removed by sender.Description: Image removed by sender.
 
 
 

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__._,_.___
Attachment(s) from Chinmay Kar | View attachments on the web
3 of 3 Photo(s)

Monday, April 21, 2014

Continuous Harassment to an Aged Disabled Person by CAO /TR / BSNL Co / Alipore through erroneous bill for deposit of SD for 2nd time – Refund duly adding accrued interest thereon duly deducting from default official – urged with TRAI

Continuous Harassment to an Aged Disabled Person by CAO /TR / BSNL Co / Alipore through erroneous bill for deposit of SD for 2nd time – Refund duly adding accrued interest thereon duly deducting from default official – urged with TRAI  

To trai“Sudhir Gupta”“Anuradha Mitra”“Parameswaran N”S. Maity“MH Farooqui”“R K Upadhyay”HR-Yahoo
Today at 9:00 AM

Disabler's Desk - I am a Retd.  Sr. Citizen (69+yrs), CVA, Hemaparasis Disabled (60%), right side of body fully paralyzed, cannot move out side with out an escort but can only operate computer / internet with unusual left hand to communicate rest part of world especially in connection with social welfare works for betterment to old age disability and disabled persons Received 17 Railway Awards during later part services at Metro Railway-Kolkata - Chinmay Kar 
[A CASE OF SR.CITIZEN, PARALYZED DISABLED, CANNOT MOVE OUT SIDE W/O ESCORT & fully dependent on e-governance system]
WWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWWW
 
To whom it may be the concerned official of T R A I /India
All TRAI officers. & CGM / CTD
 
[AT INITIAL STAGE OF OUR GOVT.SERVICES EARLY 1060’S FEW LEFT BRITISH & INDIAN ADMINISTRATORS USED TO ADVISE US NOT TO DEAL CASES LIKE POST OFFICE BUT UTILIZE BRAIN. ADDRESSEE OFFICERS ARE ALL HIGHLY PAID, VAST QUALIFIED ADMINISTRATORS & AS SUCH IT CAN BE EXPECTED THAT THESE PERSONS WILL EXCERSIZE THEIR BRAINS TO DEAL INSTANT CASE ON MERIT AND NOT MERELY DISPOSES LIKE POST OFFICE, PETTY CLERICAL USELESS FORWARDING BUSINESS CONSUMES TIME ONLY]
 
Mananiya Mahoday,
 
Kindly refer to letter dated 05-03-2014 placed below along with series of correspondences made with CMD / BSNL, DOT & CGM / CTD  Kolkata and others on the subject issue duly copy endst to you for information and active actions / reactions. In this connection your kind attention is specifically invited to correspondences exchanged between the parties mentioned above at attachment "Interest SD" and "Interest SD 2" for appreciation of the issue involved for which your kind intervention, suitable judgment & early orders solicited in terms of regulation act.
 
Kindly see the recommendations cum opinion of the different persons of the society viz: subham sen, bchhanda, nachiketa banerjee, binapanidevi & swapan ghosh at attachment “Interest SD” in connection with refund of security deposit deducted / held by BSNL Company wrongly / illegally with out any authority. Such refund should be made with due interest accrued there upon @ prevailing bank rate of interest & the interest payable should be realized from the guilty official in pursuance with directive communicated by J&K State Consumer Disputes Redressal Commission, Jammu headed by Hon’ble Mr. Justice (Retd.) G. D Sharma and B.L Saraf, Member on 21-04-2009 copy placed at “Interest SD 2’ so that the trend of sending wrong bill and directing customer to go to the court for correction may be tuned down & arrested.
 
See CGM to bchhanda (Although the U/s is complainant but not informed) at attachment “Interest SD” that “The data available in CDR system against the Telephone No.
> 24026000 has been verified again and it is noticed that the telephone
> has been  shifted on 03.12.13 and
Type WI modem provided on rental
> basis which  re-activated on 3.12.13. Before the shifting, the
> telephone was working with BB and modem was provided on rental” –
who has denied this - except that the existing Teracom Modem Type I reinstalled on 03-12-2014 & NOT AS INDICATED BY CGM / CTD vide his mail dated 02-04-2014 (attachment Interest SD) subsequently admitted as an error by CAO /TR / Alipore vide mail dated 22-03-2014 at attachment Interest SD 2
 
TRAI is requested to examine the various noting made by CGM / CTD dated 22-03-2014, 03-04-2014 & 02-04-2014. It will be clear from CMG / CTD note that they did not find & examine their own record to verify the factual position & claims made. Further it will be interesting to find that both CAO & CGM are puzzled / confused to take decision as what to do with return of BB SD of Modem. Further it is surprising to find all the notes made so far in connection with the instant issue are self contradictory & confusing to each other notes. However it is to mention that Teracom Modem Type I supplied to the undersigned was dealt with by CGM exclusively vide letter of TS to CGM mail letter dated 05-08-2009 (See attachment “TS to CGM 5.8.2009”) and under para ‘f’ of the letter it was directed ‘f) One free broadband modem (type-1) is granted as a very special case of humanitarian issue. This will be effective from August’09.”
In view of the administrative directive of CGM the BB Modem Type I supplied to me become free from August;2009 on Humanitarian consideration as a special case. Bill for August’2007 for the period 30-06-2007  to 31-07-2007 SECURITY DEPOSIT BB MODEM  = Rs. 500/- but modem in question become free from Aug’2009, hence holding of SD for a free item of supply treated as redundant deposited / as no SD can be held by any authority for a goods supplied on free of cost / rent,  & needs be returned on August’2009. TRAI i.e. competent authority in terms of organization operational orders requested to examine the issue on logical as well as legal point of view and pass suitable orders to return BB SD with due accrued interest there on at the earliest.
 
TRAI is requested to kindly see para 4 of my letter to Sri.K.C.Ghosh, Sr.GM / South/ BSNL dated 03-12-2013 sent as an accompaniment to CMD’s mail to U/s dated 04-12-2013 placed at attachment “Interest SD 2” . Monthly charges for Cable Internet UL of BCTN / Bongaon was indicated as Rs.509/-. Happy to inform that rate have been reduced to Rs.500/- per month.  
 
However TRAI is requested to kindly issue their orders on the issues placed before them at the earliest possible & oblige.
 
CGM / CTD is yet to response to my mail dated 04-04-2014. Suitable reply will be sent as soon as a response is received. U/s will be out of HQ for 2 months on domestic reasons but will always e available on line.
 
Namaskaram,
Please see attachments
Chinmay Kar 22nd April’2014

Due to extreme disability reasons E- governance correspondence solicited]
[Available on Skype, gtalk & Webcom]
chinmaykar@yahoo.co.in 
kyinu1955@ gmail.com
Visit respective Web site for more details:  
Human Right Activist- Yahoo Group, Active Member Disability International Friendship Forum, Humanist Party of India , DAND, NCHRO, ADR. Member all leading Disabled forum around the world, Member Disabled group- Facebook, Twitter, MySpace, Linkedin, Orckut etc etc & Ex. President (for a decade up to 21.02.03 - become hemaparasis disabled) of Siddeswari Kali Mandir & Seva Sangha, Gandhipalli, Bongaon, North-24 Parganas,West Bengal, India. 
Paschinmara, Bongaon, North 24 Parganas,  Pin: 743235 , India.{Permanent Residence)
 Kolkata address on medical consideration: 3, Panchanantola Road (G.Floor), Paschimputiary, Kolkata – 700041
 XXXXXXXXXXXXXXXXXXXXXXXXX 


Interest SD




02-04-2014    CGM / CTD to C.Kar

CGM CTD
To Me
2 Apr
Dear Sir,
It is for your kind information that following BSNL charges against Security Deposit  are for BB Customers :

1)    BB Plan security Deposit – It is equal to One Month BB Rental charge
2)    BB Modem Security Deposit – Rs 500/- ( Refundable ) is taken from the customer to whom BSNL provides modem on rental basis .

In your case , as per your letter attached to e-mail received from CMD BSNL dated          02-04-2014 BSNL granted one free modem (Type-I) as a very special case  i.e. no rent will be taken from you for Type-I modem till this approval continues.
Your complaint is for Rs 500/- charged as “One Time Charge” in the bill dated 07-01-2014 . CAO/TR/ALP has already clarified in his mail dated 20-03-2014 that this is due to BB Modem Security Charge which is refundable .
BSNL has waived only rent for Type-I Modem , but not the Modem Security Deposit amount Hence , it is payable by you & will be refundable after surrender of the BB Plan.
Moreover , it is learnt from your bill details that Type-II Modem is working against T/F no 033-24026000 in your residence . Rent for Type-II Modem is payable .
In such circumstances you are requested to contact with CAO/TR/ALP for settlement of the same .

--
With Regards


CGM Sectt.
Calcutta Telephones, BSNL
Telephone Bhawan, 2nd Floor
34 BBD Bag, Kolkata-700001
E mail:cgm_kolkata@bsnl.co.in

OOOOOOOOOOOOOOOOOOOOOOOO
03-04-2014  CGM to C.Kar

CGM CTD
To Me
3 Apr
Dear Sir

Pl refer to your attachment CGM CMD 2009(3).doc .

In SL No (a) 5 adjustments amounting Rs.1108/- was made - all are related to Modem Rent only.

Sl No (b)  charge of Rs. 500/- is related to BB Plan Security Deposit .

So no BB Modem Security Deposit was taken or adjusted .

Hence the bill dated 07-01-2014 seems to be correct  .

For further clarification  please contact CAO/TR/Alipore .

With Regards


CGM Sectt.
Calcutta Telephones, BSNL
Telephone Bhawan, 2nd Floor
34 BBD Bag, Kolkata-700001
E mail:cgm_kolkata@bsnl.co.in

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Chhanda Bhattacharjee
To hraap@trai.gov.in“Sudhir Gupta” and 4 More...
13 Apr
Comments on hra circulation copy-
Kind attention invited: Telephone Regulatory of India & DOT / India.

[ADDRESSEES ARE ALL HIGHLY PAID, VAST QUALIFIED ADMINISTRATORS & AS SUCH IT CAN BE EXPECTED THAT THESE PERSONS WILL UTILIZE THEIR BRAINS TO DEAL INSTANT CASE ON MERIT AND NOT MERELY DISPOSES LIKE POST OFFICE, PETTY CLERICAL USELESS FORWARDING BUSINESS] 

It is seen from CAO//TR/Alipore mail to CGM/CTD/Kolkata dated 22.03.2014 (placed at body of letter) and further dated 05.04.2014 “From: Pal Haripada <palharipada@gmail.com>
> To: CGM CTD <cgm_kolkata@bsnl.co.in>
>
> Sir,
>      The data available in CDR system against the Telephone No.
> 24026000 has been verified again and it is noticed that the telephone
> has been  shifted on 03.12.13 and
Type WI modem provided on rental
> basis which  re-activated on 3.12.13. Before the shifting, the
> telephone was working with BB and modem was provided on rental basis.
> Accordingly , Rs. 500/- was taken as security deposit against the
> modem on 26.07.07. After shifting Rs. 500/- has been charged again in
> CDR system by ITPC Kolkata in normal way during bill generated in
> January 2014.
>      Hence, as per action taken the modem security deposit Rs. 500/-
> charged  2nd time will be refunded and will be adjusted in next
> generation of bill as per norms. For providing free  modem as stated
> by Mr. Kar , if there is any special order/santion issued in favour of
> him may kindly be conveyed for further action by this end please.

> “ that CAO/TR/Alipore did not reconcile facts &figure and did wrong dealings with consumer.

In this context it can be said that proposal made by  Sri.Subham Sen dated 27.03.2014 & Sri. Nachiketa Banerjee, dated 28.03.2014 lying with your office may kindly be connected and necessary orders be issued treating this as MOST URGENT. It is however not understood as to why a consumer has to suffer financially every time for erroneously / wrong bill by BSNL Company and TRAI remain silent.
bchhanda, Near Sporting Club, South Kolkata, 13th April'2014 

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On Friday, 28 March 2014 8:33 AM, Nachiketa Banerjee <banerjeenachiketa@yahoo.in> wrote:
 
HRA Comments, C/to all concerned

There should be no hesitation on the part of Telephone Regulatory Authority of India to accept & implement as pointed out vide noting dated 27.03.2014 placed below in connection with payment of interest @ bank rate while returning wrong bill adjustment of wrong bills of BSNL Company. This is extremely needed to stop making wrong bill by BSNL Company and harass its customer. It is expected that TRAI will issue necessary directives in this regard immediately to stop arbitrary action by a lessee company and getting benefit out of it.
Nachiketa Banerjee, 28.03.2014, HRA Memer.

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On Thursday, 27 March 2014 2:12 PM, Subham Sen <subhamsen13@yahoo.in> wrote:
 
Comments on HRA circulated copy:-

Attention invited to e-mail dated 05-03-2014 addressed to TRAI by Chinmay Kar in connection with certain charges claimed without showing any reasons except stating “One time charges for Rs.     .”
It is usually seen that Bharat Sanchar Nigam Limited Company used to charges “Late payment of bill” though payment made in time, charges an amount towards SD, subsequently found SD in question already paid / not required, charges made for a specific item against supply of a lower quality etc but refunded at a later date without paying any interest thereon for holding money unnecessarily / unreasonable period with BSNL Company. BSNL Company used to charge late fee even on the schedule date of payment (in case payment is not made within 10.00 hrs). As such for holding / blocking of money for unnecessary / unreasonable reasons why BSNL Company will not refund payment adding prevailing bank interest rates. Telephone Regulatory Authority of India is requested to issue necessary orders in this respect immediately for adding interest. Intentional, Careless, Nonsense type of billing may be stopped in case it is proved that wrong billing has been made the amount involved be deducted from concerned official at fault. It should not be expected that every time customer has to bear cost of careless billing. Suitable orders solicited immediately.
Subham Sen,Garia,S.Kolkata,27.03.2014



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 Binapani Devi
To humanrightactivistap@trai.gov.insecretary@trai.gov.in and 6 More...
12 Apr

Continued comments on HRA circulation- 
Special attention of TRAI & DOT invited

Similarly a copy received by me and I do agree with Sri.Swapan Ghosh comments placed below. Had discussed with Sri. Kar along with documents and factual position prevailing. It seems that CAO-TRA-Alipore /BSNL continue telling lie to their CGM / CTD.  Let all of us watch the proceedings after Sri. Kar’s reaction…,
 Binapanidevi, Paschimpara, 743235, 12-04-2014

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On Saturday, 12 April 2014 2:34 PM, Swapan Ghosh <swapanghosh10@yahoo.in> wrote:
 
Comments on HRA post

[ADDRESSEES ARE ALL HIGHLY PAID, VAST QUALIFIED ADMINISTRATORS & AS SUCH IT IS EXPECTED THAT THESE PERSONS WILL EXORCIZE THEIR BRAINS TO DEAL A CASE AND NOT MERELY CARRY OUT LIKE POST OFFICE, PETTY CLERICAL USELESS FORWARDING BUSINESS]

Ref: CGM / CTD’s mail dated Monday 7th April’2014 to undersigned.


TRAI may kindly connect all communications made in this connection
.
CGM / CTD [cgm_kolkata@bsnl.co.in ] vide mail quoted above, copy placed below for ready reference,  sent a copy of CAO / TR / Alipore [Pal Haripada <palharipada@gmail.com>] mail to CGM / CTD dated 07.04.2014 to U/s for information.

The issue was discussed with Chinmay Kar the principal complainant of the issue involved but it is understood that no copy or any information is sent to Sri Kar in this respect for his reaction. This type of hide & sick business by BSNL Co is not understood.

Let Sri. Kar’s observation on CAO’s letter dated 07.04.2014 to CGM / CTD is placed for perusal, further remarks will follow:

Swapan Ghosh 12.04.2014 

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